N104: Essentials of Nursing Care - Health Safety

N104: Essentials of Nursing Care – Health Safety Study Guide 3.5 Chapter Three Practice Exam 1. Therapeutic communication techniques include all of the following except: a. Clarifying patient statements b. Validating or verifying data c. Interrupting to refocus the patient d. Silence 2. During the discharge process, the nurse explains the discharge instructions to the patient. In the communication process, the discharge instructions would be considered the: a. Sender b. External influence c. Medium d. Message 3. As the nurse is showing the patient how to use crutches, the nurse notices that the patient is looking out the window and fidgeting. The best response by the nurse would be: a. "Please look at me when I'm teaching you how to use thecrutches." b. "You seem distracted. Tell me what you're thinking about." c. "When you are discharged, you will have to know how to use the crutches, soI hope you are paying attention." d. Continue the instructions. 4. Effective teaching will be: a. Brief and to the point b. Relevant to the current needs of the patient c. Delivered when the patient is ready to learn d. All the above. 5. As the stressed patient is talking about his troubled marriage the nurse says, "You seem to be very unhappy about this situation." This is an example of which technique of therapeutic communication? a.

Attending b. Validating c. Reflection d.

Paraphrasing

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