N212: Health Differences Across the Life Span 2

Health Differences Across the Lifespan 2 Study Guide

The Orientation Phase • Problem-defining phase • Starts when the patient meets the nurse as a stranger • Problem is defined and type of service needed is decided • Patient seeks assistance, conveys needs, asks questions, and shares preconceptions and expectations of past experiences • Nurse responds, explains roles to client, helps to identify problems, and uses available resources and services Factors influencing orientation phase:

©2017 Achieve Test Prep Page 19 of 140 Selection of appropriate professional assistance • Patient begins to have a feeling of belonging and a capability of dealing with the problem, which decreases the feeling of helplessness and hopelessness The Exploitation Phase • Use of professional assistance for problem solving alternatives • Advantages of services are used and based on the needs and interests of thepatient • Individual feels he/she is an integral part of the helping environment • Patients may make minor requests or use attention-getting techniques • The principles of interview techniques must be used in order to explore, understand, and adequately deal with the underlyingproblem • Patient may fluctuate on independence • Nurse must be aware of the various phases of communication • Nurse aids the patient in exploiting all avenues of help and progress is made towards the final phase The Identification Phase •