Speech

Speech Study Guide

• Interviews are highly structured conversations where one person asks questions and another person answers them; they may be conducted in person, over the phone, or online. • Interview protocol is a list of good questions the speaker plans to ask. • Rapport-building questions are nonthreatening questions designed to put the interviewee at ease and demonstrate an interviewer’s respect for the interviewee. • Primary questions are introductory questions about each major interview topic. • Secondary questions are follow-up questions designed to probe the answers given to the primary questions. Some follow-up questions are to simply encourage the interviewee to continue, others are to get more specific details. • Open questions are broad-based queries that allow freedom regarding what specific information or opinions to talk about. • Close questions are narrowly focused and require brief answers. Some require simple, one word answers, others need a short response. By asking these questions, the interviewers can control the interview and obtain specific information quickly. • Neutral questions do not direct a person’s answers. • Leading questions guide respondents toward providing certain types of information and imply that the interviewer prefers one answer over another. • Plagiarism entails passing someone else’s information as your own without giving proper credit to the original source. • Oral footnotes are references to an original source that are made at the point in a speech where information from that source is presented. • Annotated bibliography is a preliminary record of the relevant sources pertaining to a topic.

©2018

Achieve

Page 60

of 99

Made with FlippingBook - professional solution for displaying marketing and sales documents online